Shipping policy

Shipping Policy

At SYC, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below for full details on processing times, delivery, and tracking.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand drops or promotional periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

● UK Standard Shipping: 3–7 business days

● EU Shipping: 5–10 business days

● International Shipping: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracking information may take up to 24–48 hours to update.

Customs, Duties & Taxes

SYC is not responsible for any customs fees, import duties, or taxes applied to your order.

All charges imposed during or after shipping are the responsibility of the customer (including tariffs and taxes).

Shipping Delays

While we do our best to ensure timely delivery, SYC is not responsible for delays caused by:

● Customs clearance processes

● Courier service disruptions

● Weather conditions or natural events

● Incorrect or incomplete shipping addresses provided by the customer

Incorrect Address

Please ensure your shipping details are correct at checkout.

SYC is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an address error, additional shipping fees may apply to resend the package.

Lost or Stolen Packages

SYC is not responsible for lost or stolen packages once they have been marked as delivered by the courier.

If you believe your package is missing, please contact the shipping carrier first, then reach out to us for further assistance.

If you have any questions about your order or shipping, please contact us:

Email: support@syc.com

Thank you for shopping with SYC.